XM
Xoliswa M

1 reviews | Active since Jun 2011

19 Feb 2016, 12:11

Awesome Customer Service

I was in a car accident on 15 Feb 2016, my claim handler was Kagiso Shabangu. Kagiso was awesome from day 1, she always emailed me, informed me of all the data required from me. Kagiso went the extra mile by contacting me daily via email, and telephonically where necessary to ensure that I am aware of the progress of my claim right up until the claim was approved. Kagiso was so awesome, my partner has also decided to join Discovery, and is interested in more than one product.<br> <br> Kagiso, thank you so much for your excellence, keep it up. You made my stressful situation easier.

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Replies (1)
Discovery Insure
Discovery Insure's reply19 Feb 2016, 13:23
Official
Hello Mxoliswa,

It's important to us that you are always pleased with the service and value we offer.

Thank you for taking the time and give us feedback on Kagiso's service.

Regards
Thabani