AVOID IF YOU CAN - Worst Insurance

Worst Insurance ever. Increased my premium 3 months into the cover and I had not even claimed. I received a quotation from Discovery on the 4th of October, which I rejected because it was too high. A consultant named Kagiso then called me back and offered me a reduced rate which I then accepted. End of November I get a notification from Discovery that my premium was incorrectly calculated and will change with my next debit order. They said the policy schedule on the app will be updated from 1 Dec. I kept checking every day and there was no updated. 28 Dec I get debited R800 more. I enquire on email, and they say this was communicated to me although I was never informed about the amount. I then ask that my insurance be cancelled from 27 January 2023. Next thing I get a notification on the 30th of December late in the afternoon that my insurance has been cancelled effective 26 December, they had the audacity of even backdating the cancellation. And yet they have already debited me. Leaving me without cover over a weekend of holidays. TRASH INSURANCE. They are yet to refund me the amount they debited me on the 28th of Dec and they are quiet about it