Avoid discovery Insure - cheaper is never better

I have been trying to get an issue resolved with Discovery Insure since I started my Policy at the begginning of May. I have made several phonecalls because that is the only way you can contact this department. There is no email adress for customers and there are no representatives in the chat app. Half the time my calls get disconnected by the call center and then when I finally get through to someone No-one knows anything so they promise to contact me back. It has now been 2 weeks and not once has any represetative of Discovery Insure given any feedback.

Discovery Insure is happy to take my money but not provide the service I am paying for.

It is unacceptable to make a customer pay for something and then not provide that service. And if there is a legitamate issue with the ability to provide that service then it is still unacceptable to not make any attempt to communicate with the customer.