MN
Mauro N

1 reviews | Active since Dec 2022

06 Dec 2022, 10:00

Avoid Discovery Insurance

Great price at inception, but be warned, increases annually are very hefty, even without any claims. Terrible service from both the supplier at Claim stage but also Discovery on handling of complaints. No feedback and when they do its after lots of nagging. AVOID insuring with Discovery.

0
Replies (2)
Discovery Insure
Discovery Insure's reply06 Dec 2022, 13:07
Official
Good day Mauro C Nave

Thank you for sharing your views

With regards to the claim, we have since followed up with teh service provider.

Feedback will be given to you directly and in due course.

Our sincere apologies for any inconvinience that may have been caused.

Regards
Discovery Insure

Best regards,

MN
Mauro N's update06 Dec 2022, 17:02
Reviewer Update
It's been over 3 days since I was promised a response, quality of work carried out by service provider pathetic yet I am the one that now needs to accept that the smash and grab on my car have different colours and that my car key no longer has a key blade, so if the battery on remote dies, Discovery better be ready to get to me immediately with a solution. I did not choose the service provider so this is totally on Discovery and not on the service provider from my side