Atrocious service from Discovery Insure

I decided to go with Discovery insure for my contents and car insurance. Discovery requested that I do a pre inspection on our 2 cars within the Discovery app and forward on to them. Doesn't matter how many times I tried it would not work. Then I went to Tiger Wheel and Tire for them to do the inspection and they said they no longer do it. I spent a good part of the day completely frustrated with this matter on hand. I spoke to an advisor at Discovery and they asked me to forward the pictures and they would deal with it from there end. I then got a message telling me they cannot do it this way. By this time I'm pulling my hair out. I called again and was assured by an advisor that sending him pictures directly he would sort out the matter. I have heard nothing since. This has been going on for a month!!!. On Thursday I went on to the Discovery FB page and complained. Someone sent me a message on messenger and assured me it would be sorted. Needless to say still nothing and it's now Tuesday 25th. I honestly can't comprehend how bad this service can be. Discovery were quick enough to sign me up and take my money but the service in relation to speed of taking my money is despicable.

Discovery you should be ashamed of your lack of service delivery.