Atrocious Service From Discovery Insure

I have a motor claim as a 3rd Party and you service is absolutely atrocious. I have emailed your consultant Robyn numerous times (who is dealing with the claim), she does not respond to phone calls or emails. Zwelie the team leader was supposed to get back to me yesterday did not get back to me. Tried calling this morning and no answer from him. I submitted the claim on the 30th August and in your agreement it states that you have 30 days with in which to finalise the claim. Today is now the 5th October and my car is still not fixed and I have no idea on what is even happening with the claim. Your Service absolutely sucks and I would never recommend you to anyone. I was with Discovery Health and I am going to be moving my cover elsewhere because I cannot deal with an *********** company such as yourselves. Please could someone get back to me as I am fed up with taking the time out of my day to follow up because people cannot do their jobs properly.!!!!