BC
Bradley C

1 reviews | Active since Jan 2018

17 Jan 2018, 12:37

Assessor wasting money

So I had the unfortunate experience of sending my car to east rand motor lab firstly. Which discovery forces as that was their preferred supplier. Who I will add delivers below average service and repairs. I then get a call yesterday that my car is ready after a discovery assessor had been out and approved my repairs after their completion. Assessor by the name of Mncedisi Hlongwane. He approved my hail damage repair and on my arrival I find in excess of 10 dents that had not been removed. This Lad obviously needs some glasses or his butt kicked for not doing his job correctly. Thank you very much sir for adding to my frustration and having to wait at a panelbeater while they rectify my car. You my friend should be fired as you clearly were not looking at the hail damage repair done as anyone would have seen all the missed dents.

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Replies (1)
Discovery Insure
Discovery Insure's reply17 Jan 2018, 13:33
Official

Thank you for taking my call.

As discussed, our Procurement Management Team is currently investigating your concerns, this will be dealt with and addressed internally.

We appreciate your feedback and we apologise for any inconvenience caused.

Regards

Preveshen
Discovery Insure