Arrogant

would like to lay a formal complaint, on the 5th of June 2022 I had a breakdown at Qamata, I called my insurance Discovery to assist with a tow truck, I asked my daughter to call them so that they can contact me back, they did contact me back, the lady that I spoke to told me that first of they don't have tow trucks in the Eastern Cape so the truck will be coming from Gauteng the when the guy arrives I will have to pay him CASH because he has come too far, I was shocked and so mad because I'm paying Discovery I don't deserve this, I need to know what steps is Discovery going to take to correct this, my car had to sleep on the side road and wait for my Tracker insurance to assist which they did, Discovery treated me so horribly wrong, I'm still in disbelief