LD
Lidia D

1 reviews | Active since Sept 2019

29 Sept 2019, 09:50

Aretha from Discovery Insure helpline

I know that most people find dealing with insurances rather stressful - I was one of those people - so pointing out a different experience is worth noticing, and sharing with others. So I would like to take this opportunity to single out one of those often anonymous helpers on other side of emergency assist telephone line: her name is Aretha Tobias, from Discovery Insure. On Saturday afternoon she had to deal with two somewhat frustrated people, their broken-down car, dying cellphones, closed workshops and all other stresses that accompany that old adage “when it rains, it pours”. And she did that patiently and efficiently, organizing everything to everyone's satisfaction. So i take this opportunity to thank her one more time, hoping that her (or someone just like her) answers all such calls in the future. Aretha, if you reading this - thanks for all your help!

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Replies (1)
Discovery Insure
Discovery Insure's reply30 Sept 2019, 08:29
Official
We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team. 

RegardsDiscovery Insure