NQ
Nolitha Q

1 reviews | Active since Jul 2019

05 Sept 2025, 16:42

Appreciation

#DiscoveryDidGood.

I would like to extend my heartfelt gratitude to Nthabeleng Motlhokoana from Discovery Insure 24.During the WHX Lab Conference at the CTICC in Cape Town, I lost my bag containing all my valuables, including my car keys. It was an incredibly distressing moment, but Nthabeleng handled the situation with such professionalism, empathy, and calmness.

He reassured me, guided me through the next steps, and made me feel supported at a time when I felt completely overwhelmed. His kindness and patience truly made a difficult experience so much easier to manage.

Thank you, Nthabeleng, for going above and beyond — you turned a stressful situation into one where I felt cared for and not alone. Discovery Insure is fortunate to have someone like you on their team.🫂

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Replies (1)
Discovery Insure
Discovery Insure's reply05 Sept 2025, 16:49
Official
Good day Nolitha,

We’re truly sorry to hear about the distressing experience you had during the WHX Lab Conference, but incredibly grateful that Nthabeleng Motlhokoana was there to support you. His professionalism, empathy, and calm approach in such a difficult moment reflect the very best of what we strive for at Discovery Insure.

We’re proud to have Nthabeleng on our team and will be sure to pass on your kind words. Thank you for taking the time to share your experience—it means a lot to us and to him.

We’re always here to support you, no matter the situation.

Warm regards,
Discovery Insure