1 reviews | Active since Feb 2020
Appalling Service Discovery Insure!!!
Absolutely appalled by the disgusting service and delays I have been receiving all round from your staff and processing systems regarding my claim ***. Been trying to resolve the claim since 06 January 2022. Vehicle was a write off, all documents sent over a week ago, was promised settlement by 08 February 2022 after having to wait for over a month. And until today it is still not done. I incur additional costs daily due to your incompetence. Dealt with TL Michael from Claim Specialist Department twice. Very helpful gent however unable to confirm the transaction processed. I require a call back on the number you have on my profile from your finance manager alternatively, this will become a CEO ad Ombudsman complaint.
Payout to the finance house was supposed to have been done on 07 February 2022 and 2 settlement quotations later it is still not done. I have lost the replacement vehicle because it has been sold due to YOUR delay! Your response does not even make sense. I suggest you get up to date with this and call me as soon as possible.
With the portfolio of evidence I have from over 22 calls/emails later as well as the financial loss I have lost, the Ombudsman will support me in legally recovering this money from you.
Payout to the finance house was supposed to have been done on 07 February 2022 and 2 settlement quotations later it is still not done. I have lost the replacement vehicle because it has been sold due to YOUR delay! Your response does not even make sense. I suggest you get up to date with this and call me as soon as possible.
With the portfolio of evidence I have from over 22 calls/emails later as well as the financial loss I have lost, the Ombudsman will support me in legally recovering this money from you.