Appalling service by Discovery Insure and their employee Solly Mphela

Discovery insure costs more than any other car insurance company but are horrible when its time for claims. I just claimed for the first time since I was with them from 2020 - for a bumper mind you - but they are not willing to assist. The claims consultant assigned to me - Solly Mphela - is the most useless employee Discover ever had ( or ever assisted me).