Appalling Service
I joined Discover in June 2020 as i wanted to benefit from the vitality benefits. Till date its been a nightmare to get these so called benefit.I have been calling since June last year and every time im told we are escalating to senior management. Why is it taking over a year? Will they compensate me for the benefits i cant accesses because i cant log in to the app as it says i don't exist. When i log on to the discover app it also says i dont have insurance but they are billing me every month.
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Replies (1)'s updateReviewer Update
13 Aug 2021, 07:50Today Is the 13 of August Still no Call from Discovery to resolve issues. Still cant log on to the insure page and cant connect the tracker to app because i apparently dont have insurance. Never expected such pathetic service from discovery. I will probably take more more money in airtime calling them than the so called vitality benefits that im not benefitting from
's update13 Aug 2021, 07:50
Reviewer Update
Today Is the 13 of August Still no Call from Discovery to resolve issues. Still cant log on to the insure page and cant connect the tracker to app because i apparently dont have insurance. Never expected such pathetic service from discovery. I will probably take more more money in airtime calling them than the so called vitality benefits that im not benefitting from