Appalling service

Since January 2021, we have asked Discovery (as per a request by SARS) to change a directive code so that the Irp5 can be updated. At present the SARS system does not allow our accountant to lodge the return due to the incorrect directive number. As a result we cannot receive the refund which is due.

Despite countless calls and e-mails by our broker, this has still not been done. We would like Discovery to urgently resolve this issue.