SW
Seve W
1 reviews | Active since Nov 2017
22 Sept 2020, 15:23
App issues blasé service
This is now day 3 and my 2 vehicles still do not appear on the app despite being back to TWT twice
I have also sent numerous mails to Discovery to contact me to no avail
If this is the type of service you give, i shudder to think what will happen in the event of an emergency
If this is not sorted out by mid day tomorrow, i am taking my insurance elsewhere
Helpful (0)
Replies (2)0
Replies (2)
Discovery Insure's replyOfficial
22 Sept 2020, 17:03Good day Stephen R
Thank you for raising your concerns.
We are looking into the matter for you and a resolution is underway.
Apologies for any inconvenience caused.
More information will be communicated with you directly.
Regards
Discovery Insure
Thank you for raising your concerns.
We are looking into the matter for you and a resolution is underway.
Apologies for any inconvenience caused.
More information will be communicated with you directly.
Regards
Discovery Insure
Discovery Insure's reply22 Sept 2020, 17:03
Official
Good day Stephen R
Thank you for raising your concerns.
We are looking into the matter for you and a resolution is underway.
Apologies for any inconvenience caused.
More information will be communicated with you directly.
Regards
Discovery Insure
Thank you for raising your concerns.
We are looking into the matter for you and a resolution is underway.
Apologies for any inconvenience caused.
More information will be communicated with you directly.
Regards
Discovery Insure
SW
Seve W's updateReviewer Update
28 Sept 2020, 13:33Still no joy.
SW
Seve W's update28 Sept 2020, 13:33
Reviewer Update
Still no joy.