CH
Carsten H

1 reviews | Active since Sept 2009

23 Feb 2017, 08:32

Annual ripoff

<p>So this is my second year with Discovery car insurance. Like last year I recieved and adjustment of 100% plus on my car insurance. Like last year, i queried it and eventually Discovery admitted that there was an error. Last year my premium eventaully got adjusted with a reasonable rate. This year they want to increase my premium with 25%.</p> <p>It seems like it is Discovery's business model to try and get away with excessive annual increases.</p>

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Replies (2)
Discovery Insure
Discovery Insure's reply23 Feb 2017, 13:00
Official

Thank you for bringing this to our attention.

We understand that you have been in contact with our customer service, who have discussed the your anniversary premium changes.

Whilst we can appreciate your dismay, we need to make sure that the risk covered is equal to the premiums sort for ones cover, allowing us to cover you adequately for the foreseeable future.

Regards,

Sakhe

Discovery Insure

Best regards,

CH
Carsten H's update23 Feb 2017, 13:09
Reviewer Update

I still see no justification for a 25% increase. In the preceeding year I had one claim. This claim was caused by a 3rd party and Discovery would have been able to recoop the cost from that party. The other argument that I am driving a high-risk vehicle does not hold water either. Unless there has been a drastic increase of thefts of vehicles similar to mine.