ZA
Zuleigha A
1 reviews | Active since Jul 2011
07 Apr 2025, 13:06
Annual review of car insurance
Discovery informed me that they would be increasing my insurance premium unilaterally. I objected via email but has no results. Today 7th April I phoned the call centre. I was assisted by Shafiek Allow. I retained my current policy with Discovery with a minor change. I'm thankful and satisfied with the outcomes
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Discovery Insure's replyOfficial
07 Apr 2025, 13:35Good day Zuleigha,
It sounds like you had quite a journey with your insurance premium issue! I'm glad to hear that Shafick Allow was able to assist you effectively and that you managed to retain your current policy with just a minor change. It's always reassuring when customer service comes through in the end. 😊
Regards
Discovery Insure
It sounds like you had quite a journey with your insurance premium issue! I'm glad to hear that Shafick Allow was able to assist you effectively and that you managed to retain your current policy with just a minor change. It's always reassuring when customer service comes through in the end. 😊
Regards
Discovery Insure
Discovery Insure's reply07 Apr 2025, 13:35
Official
Good day Zuleigha,
It sounds like you had quite a journey with your insurance premium issue! I'm glad to hear that Shafick Allow was able to assist you effectively and that you managed to retain your current policy with just a minor change. It's always reassuring when customer service comes through in the end. 😊
Regards
Discovery Insure
It sounds like you had quite a journey with your insurance premium issue! I'm glad to hear that Shafick Allow was able to assist you effectively and that you managed to retain your current policy with just a minor change. It's always reassuring when customer service comes through in the end. 😊
Regards
Discovery Insure