mM
mhlongozama M
1 reviews | Active since Aug 2017
26 Feb 2020, 08:50
Annoyed
Just spoke to a Jermaine who was quoting me on car insurance. Didn’t sound very friendly or keen to please or help at all. Condescending and abrasive tone of voice the whole conversation. It sounded like my answers are annoying him and he did not want to be doing his job at all. Did not appreciate even 1 minute of that phone call and I actually could have done without it this morning.
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Replies (1)
Discovery Insure's replyOfficial
26 Feb 2020, 11:41Good day Zama
We apologise for the inconvenience and disappointment that you experienced in dealing with us recently. We assure you that your complaint and feedback will give the opportunity to remedy the problem and help to improve our service further.
The relevant management team has been advised of this
Regards
Discovery Insure
We apologise for the inconvenience and disappointment that you experienced in dealing with us recently. We assure you that your complaint and feedback will give the opportunity to remedy the problem and help to improve our service further.
The relevant management team has been advised of this
Regards
Discovery Insure
Discovery Insure's reply26 Feb 2020, 11:41
Official
Good day Zama
We apologise for the inconvenience and disappointment that you experienced in dealing with us recently. We assure you that your complaint and feedback will give the opportunity to remedy the problem and help to improve our service further.
The relevant management team has been advised of this
Regards
Discovery Insure
We apologise for the inconvenience and disappointment that you experienced in dealing with us recently. We assure you that your complaint and feedback will give the opportunity to remedy the problem and help to improve our service further.
The relevant management team has been advised of this
Regards
Discovery Insure