an you refund me already for your scr*w up with Uber discounts?!

Item: Discovery Insure
Rating: 1
Author: katie.a.roller katie.a.roller

<p>How many times must I contact you to ask for you to refund me? You don't even reply to my emails when I ask for help! This has been going on since 15 November! You still owe me discounts for 15 trips! I deserve these plus interest which you are earning on MY money! WHAT IS GOING ON? THIS IS RIDICULOUS. I'm too annoyed to even write a fair review with an actual timeline and account of events. JUST REVERSE THE ERRONEOUS CHARGES.</p>

Helpful (0)

Replies (2)

Discovery Insure's replyOfficial

18 Jan 2017, 10:32

We apologize for the inconvenience and delay in attending to your query.

As discussed please forward the uber slips and we will escalate your query, and provide feedback before close of business.

Regards,

Sakhe

Discovery Insure

Discovery Insure's reply18 Jan 2017, 10:32

Official

We apologize for the inconvenience and delay in attending to your query.

As discussed please forward the uber slips and we will escalate your query, and provide feedback before close of business.

Regards,

Sakhe

Discovery Insure

katie.a.roller katie.a.roller's updateReviewer Update

18 Jan 2017, 10:53

Thanks for your prompt assistance, Sakhe. I have forwarded the receipts.

katie.a.roller katie.a.roller's update18 Jan 2017, 10:53

Reviewer Update

Thanks for your prompt assistance, Sakhe. I have forwarded the receipts.