An Insult to your Policy holders!!!! SHAME ON DISCOVERY INSURE

As a Loyal, non-claiming client the moment you want to claim, you get ZERO respect in return.

I'm supposed to be able to be put in the same position as before, or better. My SAMSUNG Flatscreen is no longer on the market, the next available is Samsung is R8999.00

Discovery gives me a voucher for R4999.00 - I understand there is a R1000 co-payment, but what an INSULT to get R4999 for a "new replacement" That's less than 30'' TV to replace my old 42''.

After 5 calls and empty promises, I at least go upgraded to R7200 - but the store is in JHB. The Makro store close to me was more expensive R7799,00 and only after i refused the TV to be couriered to CPT, I was allowed to buy from Makro at the more expensive price.

I see this as the biggest insult ever! You brag that you have the best deals, best this, best that - WAIT TILL YOU HAVE TO CLAIM!!!! 8 days to finalise a simple TV replacement, if I didn't call, I would still be waiting!!!!