NT
Nadine T

1 reviews | Active since May 2019

30 May 2019, 07:53

AMINA TIMMS - Insure 24 Alarm Response/ Roadside Assist

On 29 May 2019 I got stuck in the ba*****t parking at work and did not know what to do or what the issue was . I assumed that it was battery related. I decided to call discovery to find out if they can in any way assist me. The friendly service consultant AMINA TIMMS assisted me in under 5 min. She sent out someone who arrived in under 30 min. While I waited, she kept checking up on me to make sure that I am okay. She even went out of her way to connect me telephonically to the person who came to assist me, so that I can direct him to where he needs to park. She kept the line open for us until I found the person and then called me afterwards again to make sure I have been properly assisted and am safe. The person who assisted me was just as good, quick and friendly. Thank you Amina Timms for your excellent service... With Discovery I have complete peace of mind. Thank you Discovery Insure.

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Replies (1)
Discovery Insure
Discovery Insure's reply30 May 2019, 08:53
Official
Thank you for taking the time to let us know about your experience with us. We constantly want to make your experience pleasant at all times. Amina will be delighted to receive your compliment.

Regards
Discovery Insure