AP
Alistair P

1 reviews | Active since Sept 2012

17 Sept 2020, 06:11

Amina @Discovery Insure... you're the best!

I've never had such an incredible experience with an insurer where the agent, Amina Timms, was more concerned about getting my vehicle repaired than I was. She diligently followed up and got the problematic assessor company to do their job properly. At every stage of the journey she communicated extremely well and kept me informed of what was happening. She even offered trauma counselling for my family after hearing how the vehicle had been damaged. That means so much to us - thank you Amina. I hope your manager sees this and rewards you for going above and beyond expectation!

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Replies (1)
Discovery Insure
Discovery Insure's reply17 Sept 2020, 09:02
Official
Good day Alistair

Thank you for the feedback, we try hard to provide the best possible service to our clients and their satisfaction is our reward.

Regards
Discovery Insure