DL
Daniela L

1 reviews | Active since Jan 2020

10 Jan 2020, 09:08

Amazing service from Zunaid Joseph at Discovery Insure

Unfortunately I was in a car accident on 09/01 whilst 9 months pregnant. It was a very scary experience as I was stopped at a robot where two other vehicles collided and one spun off into my car. I called the Discover insure 911 number and spoke to a guy buy the name of Zunaid Joseph. He was fantastic as he explained everything that I needed to do step by step. My husband arrived at the accident scene and chatted to Zunaid multiple times throughout the afternoon ensuring that everything was taken care of and that I was ok. I received a follow up call from him that evening to see how I was doing. I was very impressed with his service and he has made this terrible incident less overwhelming to deal with at this already hectic time. Thank you Zunaid Joseph! Continue to treat customers the way you do as it really does make a difference!

0
Replies (1)
Discovery Insure
Discovery Insure's reply10 Jan 2020, 09:43
Official
Good day Daniela

Thank you for the compliment. We place client satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.

More importantly that you are safe.

Regards
Discovery Insure