MM
Monet M

1 reviews | Active since Aug 2018

10 Aug 2018, 09:02

Amazing service from Discovery Insure in a time of need

Yesterday, on my way to Potchefstroom, I had a minor accident. It was a major impact but ultimately/luckily only my tyre and rim were badly damaged! I am Fine!

I called my mom and my friend and before I could call Discovery Insure to come and assist, THEY CALLED ME! My Vitality Drive device had sent them an Impact alert warning! I was assisted over the phone by a super kind gentleman named Thabo.

It took Help24 about 30mins to get to me. (Which is completely acceptable because I was in a remote location and it was 6 in the morning)

My tyre was changed, by William, I signed a paper and drove on further! No hassel, no cost, no need for my parents/friends to rush to the scene.

Later I was called to confirm that all was well and that I was fine!

Discovery Insure really impressed me with their service! THANK YOU!

Also thank you to Karin Roestorff, from Attooh, my broker, who I can call whenever the need arises! She is a super broker, if you would like a quote please contact her!

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Replies (1)
Discovery Insure
Discovery Insure's reply10 Aug 2018, 09:28
Official

I was delighted to receive your note, and was especially pleased to read your kind words about our company.

It makes us happy to know you feel at home with us.

Regards,

Discovery Insure