LA
Lugene A
1 reviews | Active since Feb 2010
17 Mar 2015, 22:20
AMAZING SERVICE!
My house flooded with sewerage whilst I was away for a weekend in the middle of November 2014. My structure was insured by a very *********** and rude insurance company and assessors who resulted in me suffering further loses and almost 2 months out of my home. Khensani to the rescue! My claim no 852618 was handled with such professionalism, courtesy, empathy and amazing service.<br> <br> I received regular updates and to top it off a call from Khensani at 5.30pm on Christmas evening to tell me that all payments had been made and wishing me a blessed Christmas redecorating my home and replenishing all my belongings!<br> WOW! Discovery have a real asset in their team! Thank you Khensani!
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Replies (1)Discovery Insure's replyOfficial
18 Mar 2015, 06:25Hello lannandale,
Thank you for your feedback.
We truly appreciate you taking the time to recognise Khensani's friendly service! We are delighted to hear that he was able to assist you and go the extra mile and offer his advice.
We are really proud him and I have sent your compliment to both Khensani and his manager.
Kind regards,
Serushin
Discovery Insure
Thank you for your feedback.
We truly appreciate you taking the time to recognise Khensani's friendly service! We are delighted to hear that he was able to assist you and go the extra mile and offer his advice.
We are really proud him and I have sent your compliment to both Khensani and his manager.
Kind regards,
Serushin
Discovery Insure
Discovery Insure's reply18 Mar 2015, 06:25
Official
Hello lannandale,
Thank you for your feedback.
We truly appreciate you taking the time to recognise Khensani's friendly service! We are delighted to hear that he was able to assist you and go the extra mile and offer his advice.
We are really proud him and I have sent your compliment to both Khensani and his manager.
Kind regards,
Serushin
Discovery Insure
Thank you for your feedback.
We truly appreciate you taking the time to recognise Khensani's friendly service! We are delighted to hear that he was able to assist you and go the extra mile and offer his advice.
We are really proud him and I have sent your compliment to both Khensani and his manager.
Kind regards,
Serushin
Discovery Insure
