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awelani N

1 reviews | Active since Nov 2013

01 Aug 2023, 14:31

Amazing service

I had an insuranc claim with DI and somehow called into the call center where I had the pleasure of speaking to Dimakatso Ramatlou. The interesting part is she was not the claims hanmdler on the claim however she assisted whole heartedly and even called me back a few hours later for a follow up conversation. Now, this is the kind of servoice i expect which unfortunatelt doesnt occur much anywhere these days. Dimakatso, you are such an assest and I am grateful I encountered your suberb service.

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Replies (1)
Discovery Insure
Discovery Insure's reply01 Aug 2023, 15:49
Official
Good day Awelani 

We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team. 

Regards
Discovery Insure