CS
Clinton S

1 reviews | Active since Aug 2016

15 Sept 2018, 12:03

Amazing Customer still has a pulse in South Africa, Thank you Nhlanhla and Michelle.

I recently had a claim due to fire damage on the 22/08/18 . I reported my claim to Discovery and received immediate feedback from Michelle Van Zyl(Claims administrator). Michelle kept me abreast of the whole process until she handed me over to an Equally accomplished and competent Nhlanhla Msimango(Claims administrator). I must commend Michelle and Nhlanhla for their efficient customer service in an environment where finding empathetic and knowledgeable consultants is a rarity.

My claim was finalised before the smell of smoke left my house and for that professionalism i must say thank you to Michelle Van Zyl and Nhlanhla Msimango. I beleive these two members of Discovery of Gems which have been polished and should be honoured accordingly.

regards, Clinton Smith

0
Replies (1)
Discovery Insure
Discovery Insure's reply17 Sept 2018, 09:01
Official

Thank you for taking the time to let us know about your experience with us. We constantly want to make your experience pleasant at all times.

Regards
Discovery Insure