CM
Carlia M

1 reviews | Active since May 2009

06 Nov 2025, 14:28

Amazing claims experience

I had the pleasure to deal with Reabetswe Mabidikana from the Discovery Insure Claims Department. My broker logged my claim this morning for a missing pair of sunglasses. Reabetswe was allocated as the consultant on the claim, and she sent an email before lunch requesting the relevant documents. After receipt and review of the documents, she phoned me to confirm the claims details and do her validation checks. It is now 14:20 and my claim has been finalized. Thank you for your excellent service Reabetswe!

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Replies (2)
Discovery Insure
Discovery Insure's reply06 Nov 2025, 14:45
Official
Hi Carlia

We love to hear this type of feedback! So happy to hear of your positive interaction with our team. We will be sure to pass on your message to Reabetswe

Regards
Discovery Insure
Discovery Insure
Discovery Insure's reply06 Nov 2025, 15:01
Official
Hi Carlia

We will be sure that Reabetswe gets recognized for a job well done! Thanks for being an awesome part of the #DiscoveryInsure family.

Regards
Discovery Insure