Am ready to cancel my policy with Discovery

<p>I lodged a stone chip claim on the 11 Nov with Discovery. Claim no: ********** . The Supplier immediately called me stating that someone from the East Rand branch would call me. Noone called. I called Discovery on Monday morning to follow up - note Discovery didnt call me to update on progress. The Consultant sent an email to the Supplier. I told her that if the stone chip got worse I was not prepared to pay as Discovery was delaying in getting it repaired. Once again I waited for a call , noone called me back. Later that afternoon I called Discovery again , obviously vey upset as the stone chip had expanded. I told the Consultant that I will not be paying any excess to now replace the windscreen because Discovery didnt care enough to ensure that the repair had taken place. I waited for fedback from Discovery but received nothing. I called again on the 15th , expressing my concern and disgust and once again stating that I will not be liable for R750 excess they want to charge me for their incompetence. Still no feedback. This morning I called again and asked for a Manager to call me. I was told a Taryn would call me, its been 2 hours with no feedback. My windscreen gets worse each day and my car is not safe to drive in , Discovery doesnt care,all they care about is their premium at the end of the month. I have Car, Household, Life and Medical Insurance with Discovery. I am cancelling all these with Discovery. I dont want to ever go through this with Discovery again.</p>