MJvR
Mari Janse van Rensburg

1 reviews | Active since Jan 2017

28 Apr 2017, 15:26

almost 5 months to fix a car, still waiting

<p>My husband and myself were in an accident early December 2016. We still encounter 1 problem after the other everyday and have to enquire every day, almost 5 months later to get our car back. Total lack of interest from Discovery's side. Our car has been towed to the wrong place, plundered and brand new parts ******, the assesor didn't note half of the damage the car had . . .we just want our car bac****</p>

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Replies (4)
Discovery Insure
Discovery Insure's reply02 May 2017, 10:00
Official

We apologize for the inconvenience and disappointment that you experienced in dealing with us recently.

Please allow us the opportunity to investigate your concerns, so that we may resolve the issue raised.

Regards,

Sakhe

Discovery Insure

MJvR
Mari Janse van Rensburg's update03 May 2017, 13:43
Reviewer Update

Still no help!

MJvR
Mari Janse van Rensburg's update04 May 2017, 18:34
Reviewer Update

Still no feedback. They don't care. We have paid 5 car installments but we don't have a car. We have paid insurance on a car for 5 months but I have no transport. 5 months!!! No transport but we pay for it??? 5 months!!!

MJvR
Mari Janse van Rensburg's update07 May 2017, 19:47
Reviewer Update

NOBODY wants to help us? We need our car. 5 months without a car!