1 reviews | Active since Sept 2017
Agent: Muntu Maphutha Nature of Compliment : Insure 24 Alarm Response Policy Number : ***
On Tuesday( 8/8/2016) night I was a victim of an attempted hijacking and attempted ****** in Soweto. After surviving the incident i contacted Discovery Insure and a brilliant, customer orientated agent named Muntu Maphutha assisted me swiftly through the ordeal. He cared enough to ask me if I am safe. When i responded i am not sure, he immediately said he is going to contact the nearest police station before doing anything else so that the police can come to the scene. The police arrived 10 minutes after we spoke when I asked them how they found out they said my insurance company contacts their station. The towing truck took about an hour to to get to the scene, having the police there made it easier to cope under the given circumstances. Muntu, did not only do his job, but he also was my comforter and kind advisor at my time of need, he really showed genuine compassion. Ngiyabinga Mnumzane Maphutha I will forever be grateful; you are a real life saver! The world need more human beings like your self. Wenze nakwabanye bhut'Muntu!
We are delighted to receive such a wonderful compliment.
Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive.
We will be sure to share it with Muntu and the rest of the team.
Regards,
Discovery Insure
We are delighted to receive such a wonderful compliment.
Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive.
We will be sure to share it with Muntu and the rest of the team.
Regards,
Discovery Insure
