Adding products without clients consent

I called in November to remove items from my all risk cover. I received my renewal notification and now I notice that I have been billed to vitality drive since December 2019 yet I do not have the DQ traker installed, and further more have not been advised to take the car for the inspection. I cannot believe that discovery will add this to my policy without my consent. I want a refund since December and I want the vitality drive to be cancelled