1 reviews | Active since Mar 2016
Activation of Billing without my acceptance
Discovery Insure premium calculation lead to my account been debited without my concern.<br> Jan Thema requested my account details so that if I DO ACCEPT THE INSURANCE POLICY, he can then cancel MiWay insurance and then activate Discovery Insurance for me.<br> <br> I asked him to give me time after the calculation to do research. I gave feed back to Tebogo Makibelo when she called to find out if i am interested, I told her I was not interested cause I will be paying the same amount that I am currently paying.<br> <br> I had told Jan that I AM NOT ACTIVATING the insurance with Discovery when he had finished doing the premier calculation but yet my money has been debited by Discovery Insure while my MiWay also took their money, I did not activate my policy with Discovery, I asked that they get back to me at the end of Feb but instead they activated my account and deducted my money.<br> <br> Do not give you account details if you still need to do your research or would want to wait first before you make your decision, even if he tells you that he will not activate it. They decide for you and activate the account and debited the money without your concern.
We apologise for the inconvenience and disappointment that you experienced in dealing with us recently.
We have tried to get a hold of you, however at this moment to no avail, please advise us on a convenient time to call you.
Regards,
Sakhe
Discovery Insure
We apologise for the inconvenience and disappointment that you experienced in dealing with us recently.
We have tried to get a hold of you, however at this moment to no avail, please advise us on a convenient time to call you.
Regards,
Sakhe
Discovery Insure
