1 reviews | Active since May 2018
Accident while under medication
I was involved in an accident on the 17 November 2017. I was taking medication for severe depression and ì had the flu so i took medication when I met the accident I passed out while behind the wheel and my car rolled and hit into another car, I was taken to hospital from the scene, due to the medication I had in my system the claim was rejected because they claim I was under the influence which wasn't the case. I repaired my car and now they tell me I'm liable for 3rd party also, I have all the hospital records and my doctor can vouch that i was under medication
Thank you for taking my call.
As discussed, Please provide us with your policy or claim number in order for us to assist further.
Regards
Preveshen
Discovery Insure
Best regards,
Thank you for taking my call.
As discussed, Please provide us with your policy or claim number in order for us to assist further.
Regards
Preveshen
Discovery Insure
Best regards,
Thank you for contacting us.
Kindly note that we have investigated your concerns and the decision remains unchanged.
If the policy holder disagrees with our decision, he has the following options:
1. He may make representations to us in writing within 90 days of being informed of the decision
Should He wish to raise any concerns as to the decision on your claim he may do so in
writing within 90 days to:
The Claims Manager
Discovery Insure
Telephone: ***
Fax: ***
Email: ***
We will endeavour to consider your complaint within 30 days of receiving your correspondence.
2. Contact the Ombudsman
If your dispute is not satisfactorily resolved you can contact the Ombudsman for Short-term
Insurance:
Address : PO Box 32334, Braamfontein, 2017
Phone : +***0 or ***
Fax : +***1
Email : ***
Website : www.osti.co.za
Regards
Preveshen
Discovery Insure
Best regards,
Thank you for contacting us.
Kindly note that we have investigated your concerns and the decision remains unchanged.
If the policy holder disagrees with our decision, he has the following options:
1. He may make representations to us in writing within 90 days of being informed of the decision
Should He wish to raise any concerns as to the decision on your claim he may do so in
writing within 90 days to:
The Claims Manager
Discovery Insure
Telephone: ***
Fax: ***
Email: ***
We will endeavour to consider your complaint within 30 days of receiving your correspondence.
2. Contact the Ombudsman
If your dispute is not satisfactorily resolved you can contact the Ombudsman for Short-term
Insurance:
Address : PO Box 32334, Braamfontein, 2017
Phone : +***0 or ***
Fax : +***1
Email : ***
Website : www.osti.co.za
Regards
Preveshen
Discovery Insure
Best regards,