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Nondumiso N

1 reviews | Active since Dec 2021

22 May 2023, 07:59

Accident Claim

From the instant I crashed my vehicle, the motion crash detector installed in my vehicle detected the motion and immediately a consultant from Discovery called me to check how I was, how severe the accident was and whether I needed medical attention. This being my first collision incident, I was very agitated and scared. Having someone to guide you every step of the way takes the burden off. Tshepo Hlongoane assisted me from start to finish. Any query I had, I emailed him and received a response, even on a Sunday. I was kept in the loop throughout the whole repairs process via sms updates. The stress I had at the inception, was made easier by the very good service I received. I would absolutely recommend Discovery to anyone! Their service is impeccable, prompt and very efficient. I thank you so much for coming through for me. I will be loyal to this company because they displayed the same loyalty to me in my time of need.

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Replies (1)
Discovery Insure
Discovery Insure's reply22 May 2023, 08:23
Official
Good day Nondumiso, 

Thank you for taking the time to let us know about your experience with us. We constantly want to make your experience pleasant at all times 

Regards 
Discovery Insure