PB
Pamela B

1 reviews | Active since Feb 2019

28 Jan 2021, 14:11

Accident Assistance

I got in an accident on the 28th of January 2021. Upon impact I got a call from Aziz, a Discovery agent. Who immediately checked on my wellbeing and asked if I needed an ambulance, which thank God I didn't. From there he went on to take details of the accident and organize a towing truck to come to the scene of the accident. Aziz kept on checking up on me and in 30 minute windows which was much appreciated. He gave me guidance on what I needed to do following the accident. If I had any doubts about Discovery Insure before they have been squashed now! Aziz was very helpful and kind. I hope the rest of the claim will go without a glitch. Based on Aziz's assistance today I will gladly recommend Discovery Insure to friends and family. Thank you for your efficiency, your efficiency and helpfulness allowed me to be calm knowing that everything was being taken care of.

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Replies (1)
Discovery Insure
Discovery Insure's reply28 Jan 2021, 14:55
Official
Good day Pamela, 

 Thank you for your feedback, we value it highly. Working with clients like yourself make the hours in the office worthwhile and provide much needed encouragement to always give you the best experience. 

Regards
Discovery Insure