MD
Matjane D
1 reviews | Active since May 2019
21 Jan 2022, 05:32
Accident Access
I have been trying to get hold of the legal team in connection with my case. I've been hit at the back, it was a pile up accident. I want the person who hit me be liable for my access on the claim but one seems to be assisting me and it's frustrating as I do not have the cas
Helpful (0)
Replies (3)0
Replies (3)
Discovery Insure's replyOfficial
21 Jan 2022, 08:25Good day Matjane D
Thank you for raising your concerns.
Discovery Insure will endeavor to assist wit your excess recovery. Whilst we do everything in our power to try and recover the damage and your excess this process can never be guaranteed. In respect of your rights and our duties to recover our damage and your excess, we need to emphasize that your excess is the first amount payable in the event of a claim irrespective whether the reason for your claim was as a result of someone else's negligence or not.
More will be communicated wit you directly as the review has been relayed to the relevant management team for assistance.
Regards
Discovery Insure
Thank you for raising your concerns.
Discovery Insure will endeavor to assist wit your excess recovery. Whilst we do everything in our power to try and recover the damage and your excess this process can never be guaranteed. In respect of your rights and our duties to recover our damage and your excess, we need to emphasize that your excess is the first amount payable in the event of a claim irrespective whether the reason for your claim was as a result of someone else's negligence or not.
More will be communicated wit you directly as the review has been relayed to the relevant management team for assistance.
Regards
Discovery Insure
Best regards,
Discovery Insure's reply21 Jan 2022, 08:25
Official
Good day Matjane D
Thank you for raising your concerns.
Discovery Insure will endeavor to assist wit your excess recovery. Whilst we do everything in our power to try and recover the damage and your excess this process can never be guaranteed. In respect of your rights and our duties to recover our damage and your excess, we need to emphasize that your excess is the first amount payable in the event of a claim irrespective whether the reason for your claim was as a result of someone else's negligence or not.
More will be communicated wit you directly as the review has been relayed to the relevant management team for assistance.
Regards
Discovery Insure
Thank you for raising your concerns.
Discovery Insure will endeavor to assist wit your excess recovery. Whilst we do everything in our power to try and recover the damage and your excess this process can never be guaranteed. In respect of your rights and our duties to recover our damage and your excess, we need to emphasize that your excess is the first amount payable in the event of a claim irrespective whether the reason for your claim was as a result of someone else's negligence or not.
More will be communicated wit you directly as the review has been relayed to the relevant management team for assistance.
Regards
Discovery Insure
Best regards,
MD
Matjane D's updateReviewer Update
21 Jan 2022, 09:58I would like to thank Portia Letswalo for her quick response and helping me with my query.
Wish everyone else has your great attitude and personality
Thank you soo much
Wish everyone else has your great attitude and personality
Thank you soo much
MD
Matjane D's update21 Jan 2022, 09:58
Reviewer Update
I would like to thank Portia Letswalo for her quick response and helping me with my query.
Wish everyone else has your great attitude and personality
Thank you soo much
Wish everyone else has your great attitude and personality
Thank you soo much
Discovery Insure's replyOfficial
21 Jan 2022, 10:24Thank you Matjane
Best regards,
Discovery Insure's reply21 Jan 2022, 10:24
Official
Thank you Matjane
Best regards,