1 reviews | Active since Oct 2013
Accident 17 Feb 2018
We were in an accident 17 Feb, vehicle total wright off. Still battling with Discovery to settle the claim, as we were not the guilty party how caused the accident. This week will be the 4th settlement letter we will have to request from the bank to sent through, seems like it just as repeat on repeat with no results or end in sight! And of course - no response to emails - not to even mention telephone calls as they are never available. We have done everything they asked for, we just expect the same curtesy in return.
What more should one do? Absolute appalling service provider!
Thank you for taking my call.
As discussed, We have escalated your concerns with our Claims Management Team.
Feedback will be provided directly to you.
Regards
Preveshen
Discovery Insure
Thank you for taking my call.
As discussed, We have escalated your concerns with our Claims Management Team.
Feedback will be provided directly to you.
Regards
Preveshen
Discovery Insure