KF
Kevin F
1 reviews | Active since Mar 2022
05 May 2022, 08:37
Absolutely pathetic service
Worst service I've ever had in my life from any insurer. Car was stollen on 15 April 2022 (19 days ago) and until today (05/05/2022) I haven't been getting any feedback regarding my claim. I've sent multiple emails to the manager, staff as well *** and nobody bothers to acknowledge the emails or send a response.
If you try calling to get feedback, you end up on hold for more than 20 minutes.
Absolutely pathetic service from a company that I bank with, have medical aid and car and household insurance with.
Helpful (0)
Replies (3)0
Replies (3)KF
Kevin F's updateReviewer Update
06 May 2022, 07:58I'm not sure who you have contacted because until now nobody has contacted me or even acknowledged my emails. Discoveries service is the worst!
KF
Kevin F's update06 May 2022, 07:58
Reviewer Update
I'm not sure who you have contacted because until now nobody has contacted me or even acknowledged my emails. Discoveries service is the worst!
KF
Kevin F's updateReviewer Update
06 May 2022, 12:45Please can you put me in touch with your cancellations department. I can rather cancel all my policies and bank accounts with Discovery than beg like a dog for a response on a insurance claim.
KF
Kevin F's update06 May 2022, 12:45
Reviewer Update
Please can you put me in touch with your cancellations department. I can rather cancel all my policies and bank accounts with Discovery than beg like a dog for a response on a insurance claim.
KF
Kevin F's updateReviewer Update
12 May 2022, 17:19This weekend will be an entire month that my car has been ****** and Discovery has still not finalized my insurance claim. Pathetic service.
KF
Kevin F's update12 May 2022, 17:19
Reviewer Update
This weekend will be an entire month that my car has been ****** and Discovery has still not finalized my insurance claim. Pathetic service.