1 reviews | Active since Nov 2017
ABSOLUTELY ********** EXPERIENCE WITH DISCOVERY INSURANCE! THIRD PARTY CLAIM NIGHTMARE!!!
I’ve honestly never experienced such shocking service in my life. As a third party involved in an accident caused by one of Discovery Insure's clients, I submitted my claim TWO MONTHS AGO, and I am still waiting with absolutely no resolution in sight.
Their communication is pathetic — I’ve had to constantly follow up just to get basic updates. Every time I call, I’m given excuses or transferred around like no one actually knows what’s going on. Emails go unanswered for days or are completely ignored. It’s like they just don’t care unless you’re a paying client.
I’m the one left stranded, inconvenienced, and out of pocket, while Discovery drags their feet and delays what should be a straightforward third-party process. It’s not only frustrating — it’s unprofessional, unfair, and downright disrespectful.
Discovery Insure – if this is how you treat innocent third parties, I can only imagine how badly you treat your own customers when it really counts.
I wouldn’t recommend this company to anyone. Stay far away unless you enjoy being ignored, gaslighted, and left in the dark.
Sort out your mess, Discovery. This is disgusting.
It is now July 10, and I am still waiting for feedback of payment from Discovery Insure, despite having returned all requested documents shortly after your message on June 27.
Frankly, your service has been nothing short of disgraceful. If this is how you treat third-party claimants, it’s no wonder so many people believe Discovery only cares about paying clients. The delay, lack of communication, and overall handling of this claim has been completely unacceptable and feels deliberately obstructive.
It’s clear that unless you’re a paying customer, you are treated with absolute disregard. I wouldn’t recommend Discovery to anyone, based on this experience alone.
I demand immediate feedback, confirmation of payment status, and proof that this issue is being resolved — not more copy-paste apologies. Your reputation is taking a serious hit here.
Sort this out now.
It is now July 10, and I am still waiting for feedback of payment from Discovery Insure, despite having returned all requested documents shortly after your message on June 27.
Frankly, your service has been nothing short of disgraceful. If this is how you treat third-party claimants, it’s no wonder so many people believe Discovery only cares about paying clients. The delay, lack of communication, and overall handling of this claim has been completely unacceptable and feels deliberately obstructive.
It’s clear that unless you’re a paying customer, you are treated with absolute disregard. I wouldn’t recommend Discovery to anyone, based on this experience alone.
I demand immediate feedback, confirmation of payment status, and proof that this issue is being resolved — not more copy-paste apologies. Your reputation is taking a serious hit here.
Sort this out now.