HM
Helene M

1 reviews | Active since Nov 2025

05 Nov 2025, 16:10

A shout out to Discovery Emergency Services and Me Joelene Scholtz Professionalism.

Yesterday one of live incidents struck where your trusted vehicle with a good service track records and very well maintained suddenly just lost a wheel arm and the whole wheel wedged underneath the vehicle body. A true live incident. Phoned Discovery Emergency Services ***and Me Joelene Scholtz assisted us very professionally. A shout out to her. In minutes the profile verifications was completed after which we could get down to the incident report and location and what will be communicated next. En Route Towing was appointed for the tow-away and De Jongh's Panelbeating Centre was appointed for the place of where assessment would take place. In the telephone communication Joelene made sure that myself (the driver) and any and all passengers was ok. I do appreciate her kind words of calmness. Thank you Discovery for the Emergency Service assistance.

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Replies (1)
Discovery Insure
Discovery Insure's reply05 Nov 2025, 16:14
Official
Hi Helene

Thank you so much for sharing your experience with us! Weโ€™re truly sorry to hear about the unexpected incident with your vehicle ๐Ÿš—๐Ÿ’ฅ, but weโ€™re delighted that Joelene and our Emergency Services team could provide calm, professional support when you needed it most ๐Ÿ™Œ๐Ÿ’›

Weโ€™ll be sure to share your kind words with Joelene โ€” sheโ€™ll be thrilled to know her assistance made a difference! ๐Ÿ’ซ

Stay safe on the roads and thank you for trusting Discovery Insure ๐Ÿš˜๐Ÿ’™

Regards
Discovery Insure