1 reviews | Active since Jan 2017

06 Jan 2017, 16:31

A Happy Ending: Claim ***

<p>We had the most amazing and professional customer service from Kgomotso at Discovery insure in managing our claim ********** . My daughter had damaged her I pad while on holiday in December. I was quite distressed when I called Kgomotso on Tuesday knowing that Hannah would need her I pad for school the following Tuesday. Kgomotso made all the arrangements for the I pad to be collected and replaced by Friday the same week! That is OUTSTANDING service! It has been such a pleasure being insured by Discovery Insure. This has not been our first claim and each and every time we get the same professional and efficient service. Thank you Kgomotso for your patience and your exceptional work ethic. It is much appreciated and Hannah can start her Grade 5 year with peace of mind. </p> <p>We are very appreciative. Thank you so very much Kgomotso! You are superb. Thanking you, Alex and Tania Muthen and Hannah </p>

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Replies (1)
Discovery Insure
Discovery Insure's reply08 Jan 2017, 12:32
Official

Thanks for affording a moment to compliment Kgomotso.

We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.

Regards,

Discovery Insure