GS
Gugulethu S

1 reviews | Active since Jul 2021

28 Jul 2021, 21:14

8 weeks later, still no conclusion to vehicle repair claim.

I registered a claim for the repair of my vehicle on the 3rd of June 2021. The repair of my car has still not been concluded to date. The courtesy car hire company contracted with Discovery Insure has informed me that the courtesy car needs to be returned on Friday the 30th of July. 8 weeks later and I still need to follow up regularly for updates. The process has been draining and exhausting. I am passed the point of extreme frustration, I am now despondent. All I want is for this process to be concluded and for my vehicle to be returned.

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Replies (1)
GS
Gugulethu S's update29 Jul 2021, 15:54
Reviewer Update
Thanks for the feedback. Anticipating the conclusion of this process.