6 weeks & counting to replace rear window and back spoiler

<p>I submitted a claim on October 25th after my faulty garage door smashed the rear window of my mini cooper, along with removing the back spoiler. Today it is 6 weeks later, I still don't have my car and I still have NO CLUE when my car will be ready!</p> <p> </p> <p>My 30 day car rental has run out, Discovery has left ME to deal with its OWN supplier, the terrible Lehlobo Auto body repairs to see how I can get my car. Yes, the insurance company who I have a policy with, the same company that debits my account every month has left its OWN CLIENT to call its OWN SUPPLIER in order to get his car bac****</p> <p> </p> <p>I have had very littel help from the lady handling my claim Boitumelo Pitse in terms of escalating this further with senior management about the POOR performance of its own supplier. I am now driving a ****py car from the repairer, a car that is branded while having to make multiple calls daily to ensure that my car is sorted. </p> <p> </p> <p>I still have no clue when my car will be ready, Discovery is no longer involved in this they have left ME to make calls to their SUPPLIER. I have escalated this to team leaders and wrote an email to their complaints department...guess what? Still there has been NOBODY to call me from Discovery!!!</p> <p> </p> <p>I am speechless!!!</p>