TF
Trevor F

1 reviews | Active since Mar 2025

05 Mar 2025, 14:07

5 star service Annelize Anthony

I was put though to car insurance when I had a buildings claim and a lady by the name.of Annelize Anthony assisted me. Now I was at the wrong department altogether however she asked me hold on the line patiently ro which I did and after a long wait she came back online to inform.me my claim was being processed. Annelize actually stayed online with her colleague until the claim got sorted. Discovery truly have a gem and an asset to their company by having Annelize there. I shall always remember her fast speedy assistance in getting my claim processed. Annelize Anthony you really really restored my faith in consultants as many times they just transfere you on and case closed , but you went the extra mile and beyond my expectations. Thank you

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Replies (3)
Discovery Insure
Discovery Insure's reply05 Mar 2025, 14:34
Official
Dear Trevor
Thank you for your compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share the news with Annelize.
RegardsDiscovery Insure
TF
Trevor F's update06 Mar 2025, 07:21
Reviewer Update
I would also like to rate Consultant Tokozani Mbawu for his outstanding willingness to help me and rectify a mistake made on my claim, he appologised with utmost sincerity and honesty and diligence. Thank you seems so small Tokozani however it's two words that carries alot of gratitude behind it as the norm of today's telecommunications are mostly disastrous.
So well done and keep doing what you do as that makes u unique.
Trevor Fourie

Discovery Insure
Discovery Insure's reply06 Mar 2025, 09:03
Official
Hi Trevor, 

We constantly want to make your experience pleasant at all times. Tokozani will be delighted to receive your compliment.

Regards
Discovery Insure