4months & my car is still not fixed
<p>In November 2016 I hit the curb with my car.I gave way for a bakkie that had a trailer on ,that was swinging, drove my car home after that & my husband said I must edgars for a flat bed. Made arranged with Discovery where the car must go. We follow up after a while & they did not know where the car was. They don,t keep me up to date you get sent from one person to the other. You ask to speak to the manager they will tell you they in a meeting but will call you back that never happens. I am very unhappy for the service that we got.</p> <p> </p> <p> </p>
We apologise for the inconvenience and the prolonging of your claim.
Please allow us the opportunity to investigate your concerns and escalate the issues raised with our claims management team.
Regards,
Sakhe
Discovery Insure
We apologise for the inconvenience and the prolonging of your claim.
Please allow us the opportunity to investigate your concerns and escalate the issues raised with our claims management team.
Regards,
Sakhe
Discovery Insure
Thank you for taking my call.
We are currently awaiting parts on order for the vehicle, and will update you once received so that repairs may commence.
Thank you for taking my call.
We are currently awaiting parts on order for the vehicle, and will update you once received so that repairs may commence.