3rd Party claims acts like they doing you a favor

Where is my money? I accepted the offer. I asked the agent assigned for an acknowledgement. I wasn't surprise got nothing. Can you please advise when the money will be in my account. I really cant wait for this to be over. It's been a misery running for responses. I get because it's not your property that you don't care. I would never recommend Discovery to anyone. Why must we beg and plead to get a response. All I want is communication. Is that too much to ask for?????