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mikiya M

1 reviews | Active since Jul 2012

09 Jan 2026, 13:35

3rd party claim

Can I have my money deposited into my account today

0
Replies (5)
Discovery Insure
Discovery Insure's reply09 Jan 2026, 13:50
Official
Good day Mikiya

We'll liaise with our Third Party and Finance teams to find out how far along the payment process is but please let us know when you returned the signed Offer letter. This will allow us to check if there are any issues with the payment.

Regards
Discovery Insure
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mikiya M's update10 Jan 2026, 13:27
Reviewer Update
I sent my first mail was sent on the 24th Dec 25 and second mail on the 2nd of Jan 2026
Discovery Insure
Discovery Insure's reply12 Jan 2026, 08:42
Official
Thank you for confirming that. We'll revert with feedback as soon as we have an update.
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mikiya M's update12 Jan 2026, 10:14
Reviewer Update
I just called your customer service, and I was informed that they have not received anything from your finance department and it will take 20 working days to finalize the payment, I can't wait that long I'm losing money. Are you going to reimburse me my money that I'm losing?????????
Discovery Insure
Discovery Insure's reply12 Jan 2026, 10:25
Official
Hi Mikiya, it wouldn't go through our Customer Service team. We've received confirmation from the Manager of our 3rd Party team that you returned the signed Offer letter on 6 January and that this has been sent to our Finance team for processing. He's confirmed that you should receive payment in your bank account on Wednesday, 14 January.