3 weeks and no assessment on claim.

It’s so sad that a person has to come to Hello Peter to try get some action. My claim was lodged on 27 Nov. To date it’s almost 3 weeks since I made that claim and my car is yet to be assessed. I have called Discovery and Net assess and although I am always told things are happening, nothing ever does. I have escalated it at Discovery and no communication from the team leader Porshe either. I am beyond disappointed and here I face the whole festive season without my car. Maybe this will get a response. Let’s see???