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cleopatra M
1 reviews | Active since Feb 2015
13 Mar 2015, 08:37
3 months later claim not completes
This is a follow up to my initial report (1month ago) where discovery decided to take back the courtesy car coz my 30day period had been over. So the heads of department decided that i shouldnt get an extension on the courtesy car coz it was not their fault that the repairer that THEY chose could not get the parts. Its been a month now and the car is still not ready. The repairer Thompson's Panelbeaters keep saying \I cant promise you but i will try to have it ready by Friday "- for 3 weeks now.<br> 1. I have to make follow up calls myself to the repairers Thompson's Panelbeaters in polokwane.<br> 2. Discovery does not have the courtesy to inform me of whats going on. No apologies for delays"
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Replies (1)Discovery Insure's replyOfficial
13 Mar 2015, 09:16Hello cleomush,
Thank you for your comment.
We acknowledge receipt of your complaint and will revert with feedback shortly.
Regards,
Serushin
Discovery Insure
Thank you for your comment.
We acknowledge receipt of your complaint and will revert with feedback shortly.
Regards,
Serushin
Discovery Insure
Discovery Insure's reply13 Mar 2015, 09:16
Official
Hello cleomush,
Thank you for your comment.
We acknowledge receipt of your complaint and will revert with feedback shortly.
Regards,
Serushin
Discovery Insure
Thank you for your comment.
We acknowledge receipt of your complaint and will revert with feedback shortly.
Regards,
Serushin
Discovery Insure
